Shipping & Delivery Policy

Effective Date: 08-09-2026

This Shipping & Delivery Policy applies to purchases made through banora.co.in.

1. Order Processing

Orders are generally processed after successful confirmation of the order and payment, where applicable.

Processing times may vary depending on the product, availability, order volume, and other operational factors.

2. Delivery Time

Estimated delivery timelines, where applicable, will be communicated during the ordering process or through the order confirmation.

Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including:

• Weather conditions

• Transportation delays

• Logistics or courier disruptions

• Public holidays

• Government restrictions

• Incorrect or incomplete delivery information

• Other unforeseen circumstances

3. Delivery Address

Customers are responsible for providing an accurate and complete delivery address, including the correct PIN code and contact number.

Banora will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

4. Shipping Charges

Applicable shipping or delivery charges, if any, will be displayed during the ordering process or communicated to the customer before confirmation of the order.

5. Tracking

Where tracking facilities are available, tracking information may be provided to the customer after dispatch.

Customers may use the tracking information to monitor the progress of their shipment.

6. Damaged or Incorrect Orders

If you receive a package that appears damaged, or if you receive an incorrect product, please contact Banora as soon as reasonably possible with your order details and, where applicable, photographs or other supporting information.

The matter will be reviewed and an appropriate resolution will be provided in accordance with our Refund & Cancellation Policy.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or otherwise fails to receive the shipment, additional delivery attempts or charges may apply depending on the circumstances.

8. Contact

For questions regarding shipping or delivery, please contact us using the contact information available on banora.co.in.

9. Policy Updates

Banora may update this Shipping & Delivery Policy from time to time. Any changes will be published on this page.