Privacy Policy
Effective Date: 08-09-2026
At Banora, we respect your privacy and are committed to protecting the personal information that you provide while using banora.co.in.
This Privacy Policy explains how information may be collected, used, stored, and disclosed when you access or use our website.
1. Information We May Collect
Depending on how you use our website, we may collect information such as:
Name
Mobile number
Email address
Billing and delivery address
Payment and transaction-related information
Order details
Information submitted through contact or enquiry forms
Information provided when communicating with us
Device, browser, IP address, and website usage information
We collect only information that is reasonably necessary for the relevant purpose.
2. How We Use Your Information
We may use personal information to:
Process and fulfil orders.
Provide requested products or services.
Respond to enquiries and customer support requests.
Communicate with you regarding orders or services.
Process payments through applicable payment service providers.
Improve our website, products, and services.
Maintain website security and prevent fraud or misuse.
Comply with applicable legal and regulatory requirements.
Send promotional communications where permitted and where applicable.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and enhance the user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Payment Information
Where online payments are supported, payment transactions may be processed through third-party payment gateways or financial service providers.
Banora does not necessarily have access to or store complete card, banking, or other sensitive payment credentials processed by such providers.
Payment information is handled according to the applicable payment provider’s terms and privacy practices.
5. Sharing of Information
We may share information with service providers and third parties where reasonably necessary to operate our business, including:
Payment processors
Delivery and logistics partners
Technology and hosting providers
Website or IT service providers
Customer support providers
Professional advisors
Government authorities or law-enforcement agencies where legally required
We do not intend to sell personal information to third parties for their independent use.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
8. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including rights to:
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Raise a grievance regarding the handling of your personal information.
Requests may be subject to applicable legal requirements and verification.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
10. Third-Party Websites
Our website may contain links to third-party websites.
This Privacy Policy does not apply to those websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or applicable laws.
The updated policy will be published on this page with a revised effective date.
12. Contact and Grievance
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us through the contact details available on banora.co.in.
Business Name: Banora
Website: banora.co.in
Email: connect@banora.co.in
Phone:080-44475505